RPA Business Analyst (Automation)

Turn complex processes into smarter, simpler ways of working.

We're looking for an RPA Business Analyst to help identify where automation can make the biggest difference across InHealth.

You'll get under the skin of how our teams work, identify processes ripe for automation and turn operational challenges into clear, practical solutions.

Working across our business, Digital and IT teams, RPA developers and external automation partners, you'll be the crucial link between identifying an opportunity and delivering an automation that creates measurable value.

What you will do

You'll:

• Identify repetitive, rules-based processes with strong automation potential
• Run discovery sessions and map current and future-state processes
• Challenge existing ways of working and simplify processes before automating them
• Turn business needs into clear requirements and process documentation
• Work closely with RPA developers, technical teams and external suppliers
• Support testing and make sure automations deliver against agreed requirements
• Help teams successfully adopt new automated ways of working
• Track the efficiencies and business benefits delivered

About you

You're an analytical problem-solver who enjoys understanding how things work – and how they could work better.

You'll be confident working with both operational and technical teams, able to simplify complexity and comfortable challenging the status quo when there's a better way.

You'll ideally bring experience of:

• Business analysis, process discovery and requirements gathering
• Process mapping and process improvement
• RPA technologies such as UiPath, Automation Anywhere or Blue Prism
• Tools such as Visio, Lucidchart, Jira or Confluence
• Working across technical and non-technical teams
• User acceptance testing and change adoption
• Agile and/or Waterfall delivery

 You'll have the opportunity to solve real operational challenges across one of the UK's largest specialist healthcare providers.

From identifying an inefficient process to seeing a new automation go live, you'll help remove unnecessary manual work, improve how our teams operate and create smarter ways of working across InHealth.

Ready to challenge complexity and turn great automation opportunities into reality? We'd love to hear from you.

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options 
• Life assurance
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on our healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. 

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.