Healthcare Support Worker in Ipswich

Ipswich

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£24,784.50

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Healthcare Support Worker

About the role

Fixed-Term Contract until 31/12/2026
Full-Time | 37.5 hours per week
4 days per week | 8am–6pm
Flexible working across Monday to Sunday

At InHealth, we continue to grow our teams and are now looking for a Healthcare Support Worker to join our Endoscopy service. Based at our static site in Braintree, you will play a vital role in delivering high‑quality care using a holistic approach that supports the psychological, physical, and social needs of our patients.

What you’ll do:

Welcome patients to the clinic professionally, acting as their advocate to ensure privacy and dignity at all times.
Clean, monitor, and organise equipment as directed, reporting any issues or faults to senior staff.
Record and relay relevant patient information or observations to senior colleagues.
Deliver care in line with the care plan set out by the Senior Nurse.
Maintain strong and effective communication with patients, relatives, and the wider multidisciplinary team.
Demonstrate a positive, professional attitude, representing InHealth and upholding our commitment to exceptional patient care.

About you:

A genuine interest in delivering patient‑centred care, with relevant experience.
Good understanding of health and safety protocols and infection control standards.
Flexibility to work various shift patterns to meet service needs.
Commitment to ongoing learning and maintaining required skills and competencies.
Strong time‑management skills and the ability to prioritise workload effectively.
Excellent communication and interpersonal skills.

What's in it for you

We offer permanent employees a fantastic benefits package, accessible through our mobile-enabled rewards platform, InJoy. This is your go-to place for thousands of offers and discounts across fashion, travel, dining, tech, leisure, and more!

In addition to this, we also offer:

27 days annual leave (plus bank holidays)
Generous company contribution pension scheme
Sick pay for peace of mind, so you can rest and recover without financial worry
Private medical insurance options
Life assurance
Hybrid and flexible working opportunities
Fantastic learning and development opportunities
24/7 access to a dedicated well-being hub and Employee Assistance Programme
Enhanced parental leave
Monthly award programme and online peer-to-peer recognition
Long service recognition, with vouchers and additional annual leave
Refer a friend bonus
Discounts on our healthcare services
Smart tech, Cycle to Work, and thousands of discounts and cashback options
For eligible* roles - an additional payment of £10 per hour, up to £50 per day, for each weekend day worked - paid monthly in arrears
Paid-for professional memberships and more!

Supporting our people’s happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway.

* This includes colleagues delivering face to face patient care in the Targeted Lung Health Check mobile units, Endoscopy, AAA Screening, Breast Screening, PET-CT, Audiology, Mobiles, Imaging Centres and CDC’s. Note that this payment is not applicable to clinical staff working within the Echocardiography division, or Diabetic Eye Screening. The Weekend Payment does not apply to those on a flexible working agreement and part time workers that have requested to work weekend hours/days as part of their working agreement. The Weekend Payment also doesn’t apply to those who are working remotely or carrying out administrative work from home.

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

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