Screening Support Officer in Middlewich

Middlewich

Targeted Lung Health

up to £25,000 DOE

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Screening Support Officer

About The Role

Screening Support Officer - Lung Cancer Screening

(Also known as Failsafe Officer)

📍 Location: Middlewich
🕒 Hours: Full-time | 8:30am–4:30pm or 9am–5pm, Monday to Friday
🏠 Hybrid Working: Office-based Monday, Tuesday & Friday | Home-based Wednesday & Thursday (post-probation)

Join Us in Making a Difference

InHealth Intelligence is a leading provider of information management solutions and part of the InHealth Group, which supports over 5 million patients annually. Lung Cancer Screening (LCS) is a new and growing area for the NHS and InHealth, making this an exciting time to join our team. We support the NHS with software, triage services, and mobile CT scanning to help detect lung cancer early and save lives.

About the Role

We’re looking for a compassionate and detail-oriented Lung Cancer Screening Support Officer to join our dedicated team. This role is essential in ensuring patient safety across the lung cancer screening pathway through a process known as “failsafe” - making sure no patient is missed or left behind.

This is more than just an administrative role. It’s ideal for someone with a background in a GP surgery, care home, or healthcare setting, who understands the importance of care, empathy, and precision in supporting patients through potentially life-changing journeys.

What You’ll Do

Carry out regular failsafe checks to ensure patient safety across the LCS pathway
Monitor patients from invitation through to follow-up or discharge
Communicate with clinical teams, GPs, and stakeholders
Respond to patient and stakeholder queries via phone, email, and post
Maintain accurate records and follow all failsafe procedures

What We’re Looking For

Experience in a healthcare or patient-facing role is desirable (e.g. GP surgery, care home, hospital)
A genuine passion for helping others and making a positive difference
Strong organisational skills and attention to detail
Excellent communication skills - both written and verbal
Proficiency in Microsoft Office (Word, Excel, Outlook)
Understanding of patient confidentiality and data protection (GDPR)
Resilience and the ability to remain calm under pressure

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

25 days annual leave (plus bank holidays)
Company contribution pension scheme
Refer a friend bonus
Discounts on InHealth’s healthcare services
Smart tech, Cycle to Work and thousands of discounts and cashback options

About Us

InHealth Intelligence is part of the InHealth Group which is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

IND01

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