Deputy Administration Manager

Deputy Administration Manager – Diabetic Eye Screening

Failsafe Team | InHealth Intelligence | Mid & South Essex / Suffolk and North East Essex

Join InHealth Intelligence, a national provider of Diabetic Eye Screening Programmes supporting nearly 2 million patients across England.

We are looking for a Deputy Administration Manager to play a key role within our Failsafe Team, ensuring patients are safely tracked through the screening pathway and that no referrals are missed.

What You’ll Do

• Support and deputise for the Failsafe Manager

• Line manage and develop a local Failsafe Team

• Ensure timely referrals and accurate patient tracking

• Liaise with Hospital Eye Services and clinical stakeholders

• Audit patient pathways and maintain system safety

• Produce reports and escalate risks or incidents appropriately

What We’re Looking For

• Healthcare administration experience

• Strong organisation, attention to detail, and communication skills

• Confidence working with audits, data, and reporting

• Knowledge of DESP / failsafe processes (desirable)

• Calm, reliable, and patient-focused approach

• A Team player who is able to travel the region for meetings and in person travel.

Why InHealth?

You’ll be part of a nationally important service, working in a collaborative environment where patient safety and quality come first—and where your work truly makes a difference.

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 25 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Monthly award programme and online peer-to-peer recognition
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patients from 1,000 locations by 2025.