Receptionist

Hours: 36hrs per week. Monday- Sunday as per local rota, varying shift pattern

Location: Torbay

Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.

Following this we are delighted to be a new Community Diagnostic Centre in Torbay in Summer 2024, and are actively recruiting now to build a passionate and dedicated team to, ready to support this nationwide programme to enhance the availability of healthcare in the community, while enhancing your own career.

Right now we are looking to recruit Receptionists into the team.

Are you passionate to join a Brand-new Centre, that is allowing healthcare to be more accessible to the local community, while working towards the mission to make healthcare better? This could be the job for you!

What will you do:

As a receptionist, being the initial step in the patients journey on arrival, you will provide an immaculate first impression to the patients, ensuring they receive the best patient care following their arrival into the department. Taking responsibility to ensure you have all the correct patient details, and the clinical team are promptly notified of the patients arrival is the start to ensuring the service runs smoothly and efficiently.

• Welcoming patients in a professional, courteous and positive manner
• Ensure the reception area remains clean and safe at all times
• Confirming each patients identity matches the records on the system
• Escorting patients to and from the clinical area as required
• Supporting patients with pre-scan paperwork as needed
• Ensuring all patients are comfortable and informed in the waiting area
• Accurately entering all relevant patient data into the patient management system
• Supporting the clinical assistants as required

We are looking for someone who has

• Experience in a healthcare environment or a passion to work in healthcare
• Experience working in a customer facing role or a receptionist role before
• Strong administration skills
• Flexibility to working patterns
• An empathetic and caring approach
• A passion for delivering the highest level of customer service
• Experience working in a fast paced environment

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.